ACR Jobs

 

Membership Coordinator

 

The Membership Coordinator provides outstanding customer service to members, prospective members, and customers as an essential component of the three-person Member Service Center. Exceptional written and verbal communication skills, attention to detail, critical thinking and problem solving, and the ability to juggle multiple tasks and meet deadlines are essential. We are looking for a Member Relations specialist with a “can do” attitude. Proficiency with email blasts and a knowledge of database management is very important. The Membership Coordinator reports to the Director of Membership.

 

The Membership Coordinator will be responsible for sending mass email communications to members; oversight of Annual Fund donations; management of the Certification and Approved Trainings programs; and handling recruitment materials for trainers, Chapter leaders, and professional interest groups. The ability to create and administer multiple organized tracking systems is key. This person will be expected to support team members with monthly renewal invoicing and ongoing new member mailings.

 

Education and Experience
• Some college or equivalent. Bachelor degree is desired
.
• One to three years experience in a service-oriented organization or association.

 

Knowledge, Skills, and Abilities:
• Requires basic knowledge of marketing and membership related principles.
• Excellent communication (oral, writing, and copyediting skills).
• Strong service orientation for both internal and external members.
• Proficiency in Microsoft Office, including Access, Excel, and Publisher, Internet and web-based applications.
• Self starter and comfortable working in a team environment.
• Prior experience in association environment desired, particularly in membership or marketing department.

 

NOTE: Please include salary requirement when replying.

 



To be considered, please email your cover letter and resumé to tlankford@acrnet.org and enter "Membership Coordinator" in the subject line. No phone calls please.

 

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